Credit purchases
Unused purchased credits may be reviewed for refund on request. Credits already consumed by verification jobs are not refundable.
Open appRefund policy
Refunds for credit purchases and subscriptions.
NilBounce credits are digital service credits used for verification and bulk processing.
Contact supportSubscriptions
Subscriptions can be canceled to stop future renewals. Credits already granted after confirmed payment remain available unless abuse or chargeback review applies.
How to request
Open a support ticket or email [email protected] with your account email, payment date, and reason for the request.