NilBounceOpen app

Help center

Get help with verification, credits, and billing.

Customers can create support tickets from the dashboard. Non-customers can contact support by email.

Open support

Support tickets

Logged-in users can create tickets for billing questions, result questions, API issues, or custom account requests.

  • Ticket numbers
  • Customer replies
  • Staff replies
  • Email notifications

Contact support

For pre-sales and account questions, email [email protected] with your list size, expected monthly volume, and use case.

  • Custom quotes
  • Account setup
  • Payment questions
  • Bulk verification guidance